Privacy policy.

NeonBeasts.com, owned and operated by Grace and Peril Ltd ("we", "our", "us"), is committed to protecting the privacy of visitors to our website and customers who purchase our products. This Privacy Policy outlines how we collect, use, and share personal data, as well as your rights regarding your information.

We may update this policy from time to time, so please check back regularly to stay informed of any changes.

1. Information We Collect

We collect the following personal data when you interact with our website or services:

  • Contact details: When you place an order or sign up for our newsletter, we collect your name, email address, and postal address.

  • Transaction details: Payments are processed through third-party providers (PayPal and Stripe). We do not store payment card information on our servers.

  • Analytics: We use Google Analytics to gather anonymized information about your use of our site, including traffic data and pages visited. This data does not personally identify users.

2. Legal Basis for Processing

We process your personal data in accordance with the following legal bases:

  • Contractual necessity: To process and fulfill your orders.

  • Consent: When you sign up for our newsletter, we use your explicit consent to send you marketing communications. You may withdraw this consent at any time by clicking the "unsubscribe" link in any of our emails.

  • Legitimate interests: For purposes such as website security, fraud prevention, and improving our services using analytics.

3. Use of Cookies

NeonBeasts.com is hosted on Squarespace, which may use cookies to enhance your experience. Cookies are small text files that store information about your usage preferences.

You can adjust your browser settings to decline cookies if you prefer. However, please note that doing so may affect the functionality of certain features on the website.

4. How We Use Your Information

We use the information collected for the following purposes:

  • Order processing: To process and deliver your orders.

  • Customer service: To respond to your inquiries or handle issues with your purchases.

  • Marketing: If you have opted into our newsletter, we may send you promotional materials. You can opt out at any time.

  • Analytics: To improve our website and services by understanding how visitors interact with the site.

5. Data Retention

We retain your personal data indefinitely unless you request deletion. This allows us to maintain order records and respond to any future inquiries or issues.

6. Sharing Your Information

We do not share your personal data with third parties except in the following cases:

  • Service providers: We share information with PayPal and Stripe to process payments, and with Royal Mail for shipping purposes.

  • Legal requirements: We may disclose your personal data if required by law or in order to protect our rights, property, or safety.

We do not sell or rent personal data to third parties for marketing purposes.

7. International Data Transfers

We store your personal data within the UK and do not transfer it outside the UK.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Rectification: Request corrections to inaccurate or incomplete data.

  • Erasure: Request deletion of your personal data, subject to legal obligations.

  • Data portability: Request a copy of your data in a commonly used format.

  • Restriction: Request that we limit the processing of your personal data.

To exercise any of these rights, please contact us via [your general email address].

9. Security

We implement appropriate measures to protect your personal data. However, please note that transmitting information over the internet is not completely secure, and we cannot guarantee the security of any data transmitted to our site.

10. Changes to Our Privacy Policy

We may revise this policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, so please review the policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Grace and Peril Ltd
Shawfield, Laughton Lodge, Lewes, BN8 6BY
Email: Hello@tomlewis.co.uk